Privacy Policy

Welcome to the website of CTS Productions, LLC (the “Site”). We know privacy matters when you explore our services or engage us for media production work. This policy describes how we handle information for users who browse the Site (“Visitors”) and for clients or prospects who register, submit forms, or contract with us for production and related services (“Authorized Customers”).

Personally Identifiable Information

“Personally Identifiable Information” means information that identifies or can be used to identify, contact, or locate an individual—such as name, postal address, phone number, email address, and billing details. It does not include data collected anonymously without identifying a person, or demographic information not tied to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic profile details from Visitors (for example, through analytics or cookies as described in our practices). From Authorized Customers we may collect name, email, phone, billing address, and information about your organization and project scope—needed to quote, contract for, and deliver video production, post-production, and related creative services.

Client Materials & Production Data

In the course of production, we may receive scripts, brand assets, footage, talent releases, location agreements, and other confidential materials (“Client Materials”). We may also process project metadata, review links, and communication necessary to deliver the work.

• Security: We apply administrative, technical, and physical safeguards appropriate to the sensitivity of Client Materials and personal data. Access is limited to personnel and contractors who need it to perform services for CTS Productions, LLC.
• Use: Personal information and Client Materials are used to provide the services you request, communicate about your project, and meet legal or contractual obligations. We do not sell your personal information to third parties for their own marketing.
• Confidentiality: Team members and vendors working under CTS Productions, LLC are expected to treat Client Materials and non-public business information as confidential, subject to your agreement and applicable law.

How does the Site use Personally Identifiable Information?

We use this information to respond to inquiries, prepare proposals, deliver contracted production services, send service-related updates, and improve the Site and our offerings. We may email Visitors or Authorized Customers about opportunities or information related to CTS Productions, LLC services, consistent with your preferences and applicable law.

Links

This Site may link to third-party websites (e.g., review tools, file transfer, or streaming platforms). Those sites have their own privacy practices; we encourage you to read their policies before submitting information there.